Giant store Liverpool is committed to promoting electric bikes and we have a range of Giant and Liv demonstration models in stock for customers to test. The store is also equipped to carry out all servicing of Giant/Liv electric bikes including diagnostics and the update of software.

All Giant E-Bikes are powered by Hybrid Cycling Technology. This innovative system combines electric power with human power to produce the most efficient, powerful and natural E-Bike riding experience. Its a seamless extension of your own power, and its what sets our E-Bikes apart from other electric bicycles. It’s an integrated group of technologies that includes our RideControl control unit, EnergyPak battery systems and SyncDrive motor. You can learn more at

Browse our E-bike range, or feel free to contact us to learn more and arrange a demonstration.

What makes E-bike’s legal?

All E-bikes share five common characteristics to meet regulations, which are:

1. The assisted speed of the bike cannot exceed 25kmh/15.6mph.

2. The motor output of the bike cannot exceed 250W.

3. The bike must be pedal assisted.

4. The bike has no throttle with the exception of walk assist.

5. The rider must be 14 years of age or older.

The Motor

Giant’s E-bike motor technology is called SyncDrive and comes in three options -

1.SyncDrive Life

2.SyncDrive Sport

3.SyncDrive Pro

All three motors are supplied by Yamaha and each has it’s own characteristics, which means the right motor can be fitted to the correct type of bike.

Giant SyncDrive Life

  • Fitted to EnTour and DailyTour.
  • 48kg.
  • 60Nm sustainable torque output.
  • 50, 100, 150, 200 and 300% assistance levels.
  • Gives assistance up to 110rpm cadence.
  • All 5 levels are adjustable by the rider via the RideLink app.
  • Smart Assist Mode, a 6th assistance option is new for 19.

Giant SyncDrive Sport

  • Fitted to Fathom E, Vall E, Stance E, Embolden E, Amiti E, Explore E, Quick E, FastRoad E.
  • 3.48kg.
  • 80Nm sustainable torque output.
  • 50, 100, 175, 250 and 350% assistance levels.
  • Gives assistance up to 110rpm cadence.
  • All 5 levels are adjustable by the rider via the RideLink app.
  • Delivers 80% of maximum torque in under 0.6 seconds for fast response.

Giant SyncDrive Pro

  • Fitted to Trance E Pro, Intrigue E Pro, Fathom E Pro, Vall E Pro, Road E Pro.
  • Only 3.1kg.
  • 80Nm of sustainable torque output.
  • 100, 175, 250, 300 and 360% assistance levels.
  • All 5 levels are adjustable by the rider via the RideLink app including down to as low as 50%.
  • Gives assistance up to 120rpm cadence.
  • Delivers 100% of maximum torque in under 0.2 seconds for ultra fast controllable response.
  • ISIS bottom bracket spline.
  • Drivetrain pickup is 3 times faster than the Sport motor.

Motor assistance levels

  • All Giant and Liv E-bikes have at least 5 assistance levels giving the rider more choice of how much help they want and also more control over the bike’s range per charge -

–SyncDrive Life 50-300% in 5 levels plus and Smart Assist.

–SyncDrive Sport 50-350% in 5 levels.

–SyncDrive Pro 100-360% in 5 levels.

  • All modes are tuneable via the RideLink app with all bikes having between 9 and 11 options to select from so the assistance can be tailored to the individual rider.

Assistance levels

  • The % assistance refers to what the motor will give the rider compared what the rider puts in -

–100% will match like for like the rider’s input.

–200% will double rider input.

–300% will triple rider input.

The battery

  • Lithium Ion batteries are used on almost all E-bikes.
  • Lithium Ion is not a specific battery type however
  • Price, quality, life span and performance vary dramatically from type to type.

Battery technology and performance

  • Giant’s battery technology comes from a unique relationship we have with Panasonic, the World’s biggest battery manufacturer.
  • Battery technology is often glossed over by other E-bike brands but is a key part to how an E-bike will perform.
  • Many brands save costs using off the shelf systems and not referencing their partners, at Giant we offer complete clarity by disclosing battery specification and supplier.

Battery technology and performance

  • We use a high spec type of Lithium Ion battery supplied by Panasonic called Lithium Cobalt Manganese.
  • 2 key characteristics –
  • Can be fully charged 1000 times with a capacity of up to 100%.
  • Lowest self-discharge rate of any E-bike battery.

What’s the life of an E-bike battery

  • Our batteries can be charged 1000 times up to 100% total capacity.
  • Then 800 charges at a maximum capacity of 80% then 600 at 60% maximum capacity.
  • A usable life span of at least 2400 charges.
  • The average charging cycle life of a battery from another E bike system is 500-600 charges.

Range on a Giant or Liv E-bike

  • All of our motors are highly efficient.
  • All the range figures that we quote are genuinely achievable.
  • All figures are independently calculated by an organisation in Germany.

Range on a Giant or Liv E-bike

  • Figures based on a 500Wh battery and the E-bike being ridden on tarmac with a semi slick tyre.
  • The Life motor has a genuine range of up to 200km/125miles.
  • The Sport motor has a genuine range of up to 185km/115miles.
  • The Pro motor has a genuine range of up to 164km/102miles.
  • Our motors all use internal gear to gear engagement for higher efficiency.

What effects range?

  • Battery capacity.
  • Motor efficiency.
  • Rider weight.
  • Tyre pressures.
  • Cold weather.
  • Assistance level choice.
  • Too high or too low cadence.
  • Bad gear selection.
  • Stopping and starting frequently.
  • Gradients.
  • In most cases these are things that have an effect on the range of a car as well as a good comparison.


  1. How fast can they go?
  • The motor assistance will take the E-bike up to 25kmh
  • The E-bike can be pedalled faster than that but the motor will cut out over 25kmh then cut back in when the speed comes back to 25 or below
  1. How far can they go?
  • With the motor assistance our bikes are capable of a range of up to 200km or 125miles
  • Without motor assistance there is no limit to distance
  1. What are the regulations on an E-Bike?
  • Assisted speed can not exceed 25kmh/15.6mph
  • Motor output can not exceed 250W
  • Must be pedal assist
  • No throttle with the exception of walk assist
  • If any one or more of these regulations is not met the E-bike becomes a moped and is no longer a bicycle
  • The rider must also be at least 14 years old
  1. Why do I need to pedal?
  • To meet the regulations an E-bike must be pedal assist
  • If you didn’t have to pedal it would be classed as a moped and would need to be treated in the same as a petrol moped
  1. Can the E-bikes be chipped or de-restricted?
  • There are ways to modify the E-bike to make it go faster
  • If the assisted speed exceeds 25kmh then it’s no longer a legal bicycle
  • The E-bike’s warranty would be invalid
  • The Service Tool can detect if the E-bike has been modified
  1. What’s the warranty?
  • The frame has the same lifetime warranty as with our none E-bikes
  • All electronic components come with a comprehensive 2 year warranty during which any component that has a warranty issue is replaced rather than repaired
  1. How much is a new battery?
  • Our batteries are most affordable available
  • 400Wh batteries start at £400 retail
  • 500Wh batteries start at £500 retail
  • Our competitors 500Wh batteries start at between £650 and £700
  1. What’s the life span of the battery?
  • Our batteries have the longest life span of any E-bike battery
  • 1000 charges up to 100% capacity
  • Then a further 800 charges up to 80%
  • Then a further 600 charges up to 60%
  • Some brands quote as low as 350 charging cycles
  • The average from other systems is 500-600 charges
  1. How long does it take to charge a battery?
  • Depends on battery capacity and which charger.
  • Can be as quick as 3:40 hours for a 500Wh battery
  • New Smart Charger can charge to 60% in just 60 minutes
  • Bosch for reference takes 4:30-7:00 hours for a 500Wh battery using their standard charger
  1. How much servicing does an E-bike need?
  • Little more than a non E-bike
  • Whenever the E-bike would need a regular mechanical service we’d recommend connecting to the Service Tool to make sure the E-bike is running the most up to date firmware
  • Service Tool electronic checks takes around 3 minutes
  1. How do you clean an E-bike?
  • We don’t recommend using a jet wash on any bike!
  • Remove the battery first
  • Use a bucket and sponge and low pressure garden hose
  • Use regular bike cleaning products and lubes
  • Do not use washing up liquid on any bike as it has a very high salt content which could cause corrosion on electrical contacts

  1. What is Nm?
  • Nm is a Newton metre
  • It’s a measure of torque
  • In simple terms, the definition of torque is the engine's rotational force. It’s why torque is often referred to in layman’s terms as pulling power, oomph or grunt
  • Higher torque levels give better acceleration and climbing ability
  • More than 100Nm would be too much on an E-bike however and create too much wheel spin and not enough grip
  1. What is Wh?
  • Wh is Watt hour
  • It’s a measure of battery capacity like a litre is a measure of your car’s fuel tank’s capacity
  • Wh has no bearing on how a bike will perform it’s simply about the size of the battery so the only effect it has is on the range of the E-bike
  1. Can you fly with an E-bike?
  • Not at the moment
  • The restriction is the size of the battery
  • For safety reasons the current restriction on how big a battery you can take on a plane is a maximum of 160Wh
  • As safe as our batteries are the restriction applies to all rechargeable batteries
  1. Can the E-bike recharge itself while you ride it?
  • Central motor bikes can’t do this
  • The reason is that when the E-bike freewheels the wheels don’t turn the motor
  • Self charging relies on the motor changing polarity while freewheeling to become a dynamo
  • Some hub driven motors can but give very little charge back but create a large amount of drag and also shorten battery life

Five reasons why a customer should buy a Giant E-Bike

1.Quality product


3.Back up and service


5.Market leading motor and battery technology

Five reasons why a customer should buy a Giant over a Bosch equipped Cube or Kalkhoff

Bespoke cycling and service

1.Our Motor and Battery are bespoke to the bike ensuring the best performance and experience for the rider.

2.The rider can adjust the 5 rider modes to meet their style of riding

3.Integrated design with battery and motors

4.Designed and Manufactured within Giants own factories

5.Giants global service and support structure


1.More torque providing more power and acceleration pulling away and up hills

2.Capable of taking a 2x chain ring system

3.Smoother acceleration curve v Bosch

4.Lighter motors by up to 800 grams

5.The motor can be serviced in house by Giant and doesn’t need returning to manufacturer

6.Higher efficiency levels than the Kalkhoff Impulse motor


1.1000 charging cycles up to 100% capacity then a further 800 at up to 80% then a further 600 at up to 60% compared to an average of 600-800

2.Lower cost to replace batteries.

3.60 minutes for 60%, 3hours 40mins full charge with Smart batteries V 4 hours 30 – 7 hours with a standard Bosch charger

4.Motor and battery bespoke to bike

Key Benefits

Five reasons why a customer should buy a Giant over a Specialized

The bike

1.Maestro technology proven performance

2.Value for money and running costs

3.5 adjustable assistance levels vs only 3


1.More efficient motor – gears v belt.

2.Greater range per charge

3.Serviceable motor after warranty


1.1000+ charges v 300 with a minimum of 75% capacity

2.Battery cost for replacement, 700Wh battery costs £900